Privacy Policy

Effective Date: 1/1/2019 (Last Updated: 2/1/2025)

1. Introduction

Welcome to The Black Girl Doctor ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://www.theblackgirldoctor.com, or engage with our services. By using our website or services, you consent to the practices described in this policy. If you do not agree with our policies and practices, please refrain from using our website or services.

2. Information We Collect

We collect personal information that you voluntarily provide, as well as certain data automatically collected through your interactions with our website.

A. Personal Information You Provide

When you interact with our website or services, you may provide:

Contact Information: Name, email address, phone number, mailing address.
Appointment Information: Preferences, availability, and notes related to scheduling.
Billing Information: Payment details (processed securely through third-party payment processors).
Health-Related Information: If you choose to share information related to mental health services.
Communications: Messages, emails, and other interactions with our team.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

Device and Browsing Information: IP address, browser type, operating system, and referral source.
Usage Data: Pages viewed, time spent on our site, and interactions with website features.
Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our services.
Process and confirm appointment requests.
Communicate with you regarding inquiries, updates, and service-related messages.
Comply with legal obligations and ensure the security of our website.
Conduct analytics to improve user experience.

We do not use your personal information for marketing purposes unless you have explicitly opted in.

4. Sharing of Information

A. We Do Not Sell Your Information

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

B. When We May Share Information

We only disclose your personal information in limited circumstances, including:

Service Providers: Third-party vendors who assist with payment processing, appointment scheduling, website hosting, and analytics. These providers are contractually obligated to keep your information confidential.
Legal Compliance: If required by law, subpoena, or regulatory request.
Protection of Rights: To protect our legal rights, prevent fraud, or ensure safety.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

Access & Correction: You can request access to or correction of your personal data.
Deletion Requests: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out of Communications: You can unsubscribe from marketing emails and SMS messages at any time.

To exercise your rights, please contact us at info@theblackgirldoctor.com.

8. Cookies & Tracking Technologies

We use cookies to improve your experience and analyze website traffic. You can modify your browser settings to disable cookies, though some features of our site may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

10. HIPAA & Health Information

We provide both clinical and non-clinical services. Our clinical services comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the handling of protected health information (PHI). Any health-related information you provide for clinical services is handled in accordance with HIPAA regulations.

Our non-clinical services, such as coaching or wellness-related offerings, are not subject to HIPAA compliance. However, we still take reasonable steps to protect your privacy and data in these services.

11. Compliance with International Privacy Laws

If you are a resident of the European Economic Area (EEA) or California (under CCPA), you may have additional rights regarding your data.

GDPR Compliance (For EEA Residents): You have the right to access, correct, delete, restrict processing, and request portability of your personal data.
CCPA Compliance (For California Residents): You have the right to know what personal data is collected, opt out of data sales (which we do not engage in), and request deletion of personal data.

To exercise any of these rights, please contact us at info@theblackgirldoctor.com.

12. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us immediately.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
info@theblackgirldoctor.com